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Below are a few common questions that most inexperienced sellers have. If you have a question, please contact us anytime.

Q: What items can I not sell online?
A:  Most internet auction sites will have a list of things not to sell. But its common sinse not to sell drugs, alcohol, explosives and things of this matter. Before putting a auction up, make sure to read the listing guidelines of the auction site. The penalties are pretty stiff if you choose to sell a prohibited item or service.

Q: Should I give the option to have insurance included with the auction, or make it a mandatory?

A:  Making the insurance mandatory is a good idea. If the buyer receives his or her product in damaged condition, and did not buy insurance for the item, the seller would have to give a refund. Before giving a refund, you should ask for the buyer to return the item.

Q: How do I determine the shipping charge for the item I want to sell?

A:  For those who are starting out, put in your shipping details that you will give exact shipping at the end of the auction when you receive the buyers zip code. Once the auction has ended, and you have the buyers zip code, you can take your item to your local post office and get the exact shipping price. While your there, you can ask for a shipping chart. This chart will have the different regions and weight amounts. You can now purchase a simple shipping scale and calculate the shipping charge yourself. Once you are able to give exact shipping charges in your auction listings, the buyer will be able to pay quickly.

Q: What payment options should I have?

Everybody is different when it comes to paying for a product online. Even though most eccomerce providers give fraud protection, some are hesitant to give out their credit card information online. Almost all buyer will agree that they would much rather send a money order or a check than to pay using their credit card online. Nevertheless, their are buyers that do like to pay with their credit cards. Our suggestion is to give more than one payment option. Buyers like options, so give it to them.